Benefit Contacts

Reach Out To The Experts

You have numerous resources available to enhance your understanding and maximize your benefits. For more information about a particular benefit or service, reach out directly to the specific provider listed below.

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Benefit Contacts

Below is a complete list of benefit service providers and their contact information.

Coverage
Carrier
Customer Service/Support
Website/Email
Team Member Care - Service Now Inquiry
TAG
800-996-6470
(Monday - Friday, 8 a.m. - 5 p.m. EST)
hrsupport@teamtag.com
Medical
BlueCross BlueShield of Illinois
855-721-8011
bcbsil.com
Medical (Part-Time MEC)
Globe Life
877-723-6992
Virtual Visits
MDLive
800-400-MDLive (6534)
mdlive.com
Employee Assistance Program (EAP)
ComPsych GuidanceResources
800-311-4327
guidanceresources.com (Access code: GEN311)
Dental 2026
BlueCross BlueShield of Illinois
800-367-6401
bcbsil.com
Dental 2025
Metlife Dental
800-438-6388
metlife.com
Vision 2025
MetLife
833-393-5433
metlife.com
Vision 2026
EyeMed
866-939-3633
Vision (Part-Time)
Avesis
855-214-6777
Health Savings Account (HSA)
Benepass
support.getbenepass.com
app.getbenepass.com
Flexible Spending Account (FSA)
Benepass
support.getbenepass.com
app.getbenepass.com
Commuter Benefit
Benepass
support.getbenepass.com
app.getbenepass.com
Financial
401k
T.Rowe Price
800-922-9945
rps.troweprice.com
Life AD&D
Prudential
800-524-0542
prudential.com/mybenefits
Disability
Prudential
800-842-1718
Accident, Critical Illness & Hospital Indemnity
Prudential
800-524-0542
prudential.com/mybenefits
Total Well-Being
Identity & Fraud Protection
Aura
844-931-2872
aura.com
Earnin
Earnin
–
Legal Assistance
MetLife
800-GET-MET8
online.metlife.com*
Pet Insurance
MetLife
800-GET-MET8
metlifepetinsurance.com*
Pet Benefits
Pet Benefit Solutions
888-913-7387
petbenefits.com
Payroll Purchasing
Purchasing Power
888-923-6236
TAG Savings Marketplace
Working Advantage Discounts
800-565-3712
Financial Support
SoFi
–
sofi.com/at-work/lookup/teamtag
Student Loan Refinancing
Laurel Road
–

Continue Your Benefits Journey

ACA Eligible Medical Plan

MEC Medical Plans

Vision

Total Well-Being

Leave of Absence (LOA) & Disability

Your Rights

This website highlights some of your benefit plans. Your actual rights and benefits are governed by the official plan documents. If any discrepancy exists between this communication and the official plan documents, the plan documents will prevail. The company reserves the right to change any benefit plan without notice. Benefits are not a guarantee of employment.

Team Member Care

800-996-6470

(Weekdays, 8 a.m. – 5 p.m. EST)

HRSupport@teamtag.com

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